Privacy & Security

Ubajee app Privacy Policy — Your data is fully protected.

This Privacy Policy clearly explains how your personal data is collected, used, and kept secure on ubajee app — all in one place.

Last updated: January 1, 2026
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How We Protect Your Privacy

We follow a set of key principles to protect your data on ubajee app.

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Encrypted Data Transfer

All your data is secured with SSL/TLS encryption. Login details, payment information, and personal data cannot be accessed by any third party.

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Never Sold to Third Parties

Ubajee app never sells your personal data. We only retain information that is necessary to operate our services.

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Controlled Data Collection

We only collect what is necessary to deliver our services. Unnecessary data is never requested and is deleted after a defined period.

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Full Transparency

You can find out how and where your data is being used at any time. Our Privacy Policy is written in clear, plain language.

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Right to Rectification

You can correct any inaccurate information in your profile at any time. You may also request account deletion after identity verification.

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Regular Security Audits

Ubajee app regularly conducts platform audits through independent third-party security experts. Any vulnerabilities identified are addressed promptly.

What data is collected

Ubajee app collects certain information to ensure a secure and seamless gaming experience. We only ask for what is strictly necessary to operate our services — nothing more.

Type of Data Example Mandatory?
Identity Information Full name, date of birth, gender Yes
Contact Information Mobile number, email address Yes
Identity Verification Documents National ID Card (NID), Passport Prior to Withdrawal
Financial Information Mobile banking number, transaction history Yes
Device & Technical Information IP address, browser, device model Automatic
Gaming Activity Betting history, win/loss records, session duration Automatic
ubajee app commitment: We never collect your bank card PIN, mobile banking password, or any other sensitive financial credentials.

How Data is Collected

Ubajee app collects your information in several ways. Each method is fully transparent, and your participation is always informed:

During registration and account creation

When you create an account on ubajee app, you directly provide details such as your name, mobile number, and other required information.

KYC Verification in Progress

During identity verification prior to withdrawal, your NID or passport photo and proof of address are collected.

Automated Technical Collection

While you use the platform, your IP address, device information, and usage patterns are automatically recorded via cookies and server logs.

From gaming activity

Details of every bet, win, loss, bonus usage, and gaming session are automatically recorded in the system.

From Support Contact

When you contact us via chat, email, or phone, those interactions are recorded to help us improve our service quality.

Purpose of Data Use

Ubajee app uses your information solely for the following purposes and nothing else:

  • Account Management: To create, verify, and manage your profile.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect suspicious activity and keep accounts secure.
  • Legal Compliance: To meet regulatory requirements.
  • Service Improvement: To analyze usage patterns and improve the overall gaming experience.
  • Personalized Offers: To show you relevant bonuses and promotions based on your preferences.
  • Customer Support: To resolve your issues quickly.
Please note: ubajee app does not share your information with third parties for advertising purposes. You will only receive communications from us that are directly related to ubajee app.

Data Sharing & Disclosure

Ubajee app never sells your personal data under any circumstances. However, limited information may be shared with trusted parties in specific situations:

  • Payment Processors: Necessary information is shared with mobile banking service providers to complete transactions.
  • KYC Service Provider: With licensed verification agencies for identity checks.
  • Law Enforcement Agencies: Mandatory disclosure under a court order or lawful government directive.
  • International Regulatory Bodies: For the reporting required to meet gaming license conditions.

In all such cases, data sharing is governed by strict confidentiality agreements, and only the minimum necessary information is disclosed.

Cookies & Tracking

Ubajee app uses cookies on its website and app. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language and gaming preferences.
  • Analytics Cookies: To understand which pages are visited most and how the platform is being used.

You can delete or manage cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Data Retention Period

Ubajee app does not retain data longer than necessary. A specific retention period is defined for each type of information:

  • Account Information: For the duration of the active account and up to 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years, as directed by financial regulatory authorities.
  • KYC Documents: Up to 5 years, as required by legal obligations.
  • Support Contact: Up to 2 years following resolution of the issue.
  • Analytics Data: In anonymized form for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized.

Your Rights

As a ubajee app user, you have several important rights over your own data:

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Right to Access

You can request to find out what data we hold about you.

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Right to Correction

You can request a correction if any of your information is inaccurate.

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Right to Erasure

You have the right to request deletion of your data under certain conditions.

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Right to Restrict Processing

You may request that we stop using your data for specific purposes.

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Right to Data Portability

You can request a copy of your data in a structured, portable format.

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Right to Object

You have the right to object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request.

Children's Privacy

Ubajee app is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

Minor Detection: If we become aware that anyone under the age of 18 has created an account, that account will be closed immediately and all associated data will be deleted.

If you believe a minor is using our platform, please notify us immediately.

Policy Updates

Ubajee app may update this Privacy Policy when necessary. When changes are made, we take the following steps:

  • A notification is sent to your registered mobile number or email before any significant changes are made.
  • The "Last Updated" date at the top of this page is always kept current.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date.

Contact

For any privacy-related questions, complaints, or requests, please contact our data protection team:

Email: [email protected]
Response Time: Typically within 3–5 business days
Support: 24/7 Live Chat Support Available

Your privacy matters deeply to us. ubajee app is always here for you — for a safe and trustworthy gaming experience.

Privacy FAQs

Here are answers to the most frequently asked questions about the ubajee app Privacy Policy.

No, ubajee app never sells your personal data. Limited information is shared with trusted partners only where necessary to operate the service, and strictly under confidentiality agreements.

Yes, under certain conditions you may request the deletion of your data. However, some information may be retained for a specified period due to legal obligations. Please contact our support team for more details.

Before a withdrawal, a clear photo of your National ID (NID) or passport along with proof of address (such as a utility bill or bank statement) is required. These documents are used solely for identity verification purposes.

ubajee app only stores mobile banking numbers and transaction history. No bank card numbers, PINs, or mobile banking passwords are stored. All financial data is protected with SSL encryption.

Analytics and performance cookies can be disabled, but essential cookies required for login sessions and security cannot — disabling them will prevent access to or proper use of the platform.

Yes. In the event of a data breach that affects your information, we will notify you as quickly as possible in accordance with regulatory guidelines and inform you of the necessary protective measures.
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