Ubajee app Terms & Conditions — Read before you play

General Terms

By using the ubajee app website or mobile application, you are considered to have accepted these Terms & Conditions. These Terms & Conditions constitute a legally binding agreement — please read them in full before using the platform.

Ubajee app is an internationally licensed online gaming platform. To use our services, you must reside in a country or region where online gaming is legally permitted. It is solely the user's responsibility to comply with the laws of their own country.

These Terms & Conditions have been prepared in Bengali, and the Bengali version shall be considered final in the event of any dispute.

Account Register

To create an account on ubajee app, the following conditions must be met:

• You must be at least 18 years of age.
• All information provided during registration must be truthful, accurate, and complete.
• Only one account may be created per mobile number and email address.
• Using a false name, forged documents, or another person's identity is strictly prohibited.
• It is the user's responsibility to keep their account password confidential.

Phone number verification is mandatory after registration. Deposits and withdrawals will not be available on unverified accounts. ubajee app reserves the right to decline any registration at any time without providing a reason.

Identity Verification (KYC)

To ensure security and prevent financial fraud, ubajee app follows a Know Your Customer (KYC) process. Identity verification is mandatory in the following situations:

• Prior to the first withdrawal.
• When total deposits exceed a specified threshold.
• If the system detects any suspicious activity.

KYC verification is typically completed within 24–48 hours of document submission. Withdrawals will be on hold until verification is approved.

Deposits & Withdrawals

Ubajee app currently supports transactions through Bangladesh's major mobile banking services. The following rules apply to all deposits and withdrawals:

• Minimum deposit: BDT 200 (two hundred taka).
• Minimum withdrawal: BDT 500 (five hundred taka).
• Deposits are generally instant; withdrawal processing may take 1–72 hours.
• Payments can only be made to a mobile banking number registered in the user's own name.
• Sending or receiving payments through a third party is strictly prohibited.

Any transaction-related disputes must be raised within 30 days of the transaction date. Claims submitted after this period will not be accepted.

Bonuses & Promotions

Ubajee app offers a variety of bonuses and promotional offers. The following conditions apply strictly to the use of these offers:

• Wagering Requirements: Each bonus requires a specified wagering amount (typically 15–30 times the bonus value) to be met.
• Validity: Bonuses must generally be used within 7–30 days of the date they are issued.
• Non-combinable: Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Game Restrictions: Some bonuses are restricted to specific games or categories.
• Maximum win: A maximum withdrawal limit from bonus funds may apply in certain cases.

Gaming Rules

All users must follow the rules below while playing on ubajee app. These rules ensure a fair gaming environment and a positive experience for everyone.

• Each game has its own rules; it is advisable to read them before starting to play.
• Ubajee app reserves the right to void any winnings resulting from a software error.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, bets will be settled only after the official result has been announced.
• Ubajee app is not responsible for any game losses resulting from internet disconnection.

Prohibited Activities

The following activities are strictly prohibited on ubajee app. Accounts found in violation will be closed:

• Playing using bots, scripts, or any automated software.
• Collusive cheating — gaining an unfair advantage through multiple accounts acting together.
• Money laundering or suspicious financial transactions.
• Accessing or attempting to access another user's account.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Filing false chargebacks or payment disputes.

Responsible Gaming

Ubajee app believes in responsible gaming. Gaming should be a healthy form of entertainment. If you feel that gaming is having a negative impact on your daily life, you can make use of our tools:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Cooling-Off Period: Temporarily suspend your account for anywhere from 24 hours up to 30 days.
• Self-Exclusion: Take a long-term break from the platform (6 months or more).
• Reality Check: Receive periodic reminders about your gaming time at set intervals.

For more information, visit our Responsible Gaming Page View.

Privacy & Data Protection

Ubajee app is committed to protecting users' personal information. We never sell your personal data to third parties. To learn more about how we collect, use, and store your information, please visit our Privacy Policy Read.

Use a strong password to keep your account secure and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

Changes to Terms

Ubajee app reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of significant changes via their registered phone number or email.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Account Closure & Suspension

Ubajee app may temporarily suspend or permanently close a user's account in the following circumstances:

• Violation of terms and conditions.
• Providing false or inaccurate information.
• If identified as a minor.
• Suspicious financial activity.
• At the direction of a regulatory authority.

Users may also request account closure at any time. All eligible withdrawals should be completed before the account is closed.

Legal Jurisdiction & Dispute Resolution

Ubajee app operates under international law and complies with the regulations of the International Gaming Commission. Any disputes arising from these terms and conditions will first be addressed through mutual negotiation.

If you have a complaint, please contact our support team. If the matter is not resolved, it will be referred to international arbitration. For users in Bangladesh, applicable Bangladeshi law will also be taken into consideration.